Jamie Rae Hats are handcrafted in California, USA by a busy mom of two.
We have committed to donate $1 of each sold Jamie Rae hat in our store to St. Judes Children Research Hospital. St. Jude is leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases: https://www.stjude.org
Refunds and Returns Buy with confidence! Customer satisfaction is our top priority. We feel confident that we offer hats and accessories that are of the highest quality and comfort. However, if you are not completely satisfied with any of the products from this collection, please call us at 443-538-4674 or send an email to firstname.lastname@example.org. We strongly recommend that you contact us before returning your item to ensure faster processing.
We will be happy to honour a refund or exchange, excluding shipping, within 14 days of purchase. To receive a refund, returned items need to be in re-saleable condition, unused and unwashed and in original and undamaged packaging.
Please include original receipt with all returns and exchanges. Partial refunds on all other returns will be at the discretion of Jamie Rae Hats.
Jamie Rae Hats will not cover freight costs for exchanges, so please either include a self-addressed postal envelope or make alternative payment arrangements.
Damaged or Faulty Items
If you receive an item that is damaged we will replace it, or refund you the full cost, if you prefer. We will refund you the postage cost for returning a damaged item.